Описание
Обявата е изтекла.
New job opportunity for German speakers in Athens and Sofia !
Start date : flexible

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.

Responsibilities for Greece roles :
Solving customers queries by phone or emails
Provide excellent level of customer services
Maintain strong professional relationships with all clients and customers
Reporting to team managers or team supervisor

Responsabilities for Bulgaria roles:
Handling customers accounts
Solving account problems and providing information via emails, telephone and on-line chat;
Proactive communication with customers to increase customer retention and value.


Requirements
Fluent or Native level German and good English
Customer Care Oriented
Good technical skills and familiar with new technologies
Very good knowledge of computers
Previous experience would be an advantage
Willing to relocate: either to Athens, Greece or Sofia, Bulgaria
Enjoy talking with people by phone and emails
Able to work in fast- pace and competitive atmosphere
For the role in Bulgaria, Sports knowledge is a MUST

Benefits for Greece :

Flight ticket provided
2 weeks free hotel accommodation (breakfast included)
Free Greek language courses
Extra paid if you work on Sundays, on Greek Holidays or Overtime paid double
2 extra full salaries paid per year
Training provided (paid)
International working environment
On-site canteen (discounts for employees)
Welcome event

Benefits for Bulgaria :

Very good remuneration!
Plenty of social benefits: additional health insurance, sport activities, food vouchers…
Regular bonuses based on personal results.
Trainings and certification programs.
Formal review process twice a year.
Opportunity to join a team of great professionals (like you).
Dynamic and friendly work environment.
Open and transparent communication.
Team activities,team buildings, Christmas party.
Brand new office.