София Хотелс Мениджмънт ЕООД
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Night Manager
София, бул. Витоша 89
full-time

Night Manager

София, бул. Витоша 89 full-time

About us

Sofia Hotels Management is a subsidiary of the hotel owning company, responsible for the overall development of its city hotels. The combined experience of our team represents a breadth and depth of expertise in hospitality that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Grand Hotel Millennium Sofia a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

We are looking for a diligent Night Manager to join our hotel staff. Night Manager takes responsibility for Front Office operations during night shifts at the hotel. He will perform the duties of an Accountant and a Front Desk Agent, by balancing accounts, processing bills, checking guests in and out, and addressing their needs and requests. He has to monitor all services provided by the Front Office department during night shifts.
A successful Night Manager should have excellent attention to detail and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, in order to properly prioritize their various duties.

Responsibilities

Responsibilities:
 Processing invoices, transactions, room charges, refunds, etc.
 Verifying that all accounts are balanced and supported by documentation.
 Checking guests in and out of the hotel.
 Responding to guests' needs, requests, and complaints in professional manner.
 Answering the phone and making reservations.
 Summarizing each night's operations and listing any follow-up tasks for management.
 Following End of Day procedures.

Requirements and necessary skills

Requirements:
 High school diploma, preferably in tourism, economics or business administration.
 Past experience in customer service or hospitality.
 Knowledge of English at a professional level
 Proficiency with computers.
 Ability of an analytical thinking, fast decision making and problem solving.
 Good organizational and time-management skills.
 Self-motivated, proactive work ethic.
 OPERA PMS knowledge is preferable
 Knowledge of other foreign language is a plus

We offer

Terms of Employment:

 Permanent contract;
 Competitive package;
 Opportunity to join a team of great professionals (like you);
 Dynamic and friendly work environment.

If you are interested in joining our team, send us your motivation letter and CV in English. Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

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