At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can
say that we have been
among the best in the recruitment field for 16 years. We believe
that we can change people's
lives by helping them become the best version of themselves. We
participate in the
development of many Bulgarian and international companies, helping
them find the right
people and solutions for their business. Our network of satisfied
candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – a globally present company known for their
goods and many satisfied
clients. We are on a lookout for driven, experienced and skilled
individuals for the role of
OTC Team Leader (German Speaker).
* Handling escalated calls, coaching the team, and conducting
training sessions;
* Leading a team of analysts and experts;
* Serving as the main expert for the team and offering
guidance;
* Ensuring that the team meets deadlines and maintains quality
standards;
* Addressing any performance issues within the team, identifying
and implementing process
improvements;
* Creating and managing performance reports.
Phone: 0885 865 066