We are vital links between an idea for a new medicine and the
people who need it. We are the people of PPD — thousands of
employees in locations worldwide connected by tenacity and passion
for our purpose: to improve health. You will be joining a
truly collaborative and winning culture as we strive to
bend the time and cost curve of delivering life-saving
therapies to patients.
Our global Clinical department consists of colleagues with institutional knowledge, in-depth therapeutic experience, and robust operational tools. Together, we help clients define and develop clinical programs, minimize delays and execute high-quality, cost-efficient clinical studies.
As a Site Payments Associate you will provide generous support to our customers for all site payments related activities.
Provides administrative, reporting, contractual and financial support to the department related to the processing of payments to investigative sites. Responsibilities include data compilation, issue/risk resolution, and ensuring adherence to contractual guidelines and country regulations.
The main responsibilities include, but are not limited to:
Compiles data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
Ensures adherence to country-specific regulations which affect and impact ability to pay. Manages payment responsibilities and workflow to meet contracted timelines and project deliverables.
Builds and manages relationships with study sites and interface, on occasion, with clients for payment-specific issues.
Responds to study-related escalations and resolves payment-related findings. Escalates project risks appropriately.
Trains study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments or investigator meeting reimbursements.
May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.