Top Skills Recruitment is a recruitment agency established by
professionals with years of experience in Business Process & IT
For a client of ours, we are seeking an experienced Technical Support Specialist to join their team in the planning and implementation of onboarding projects for international clients.
You will work closely together with the clients (B2B), advising and supporting them with the implementation and rollout of solutions in the areas of payments and payment factory as well as bank relationship management.
• Act as the first point of contact for corporate clients and
resolve their inquiries in an efficient and quick manner (via phone
• Report on system bugs and general problems experienced by the customers to the responsible departments
• Possess in-depth knowledge of the products
• Work closely with the Product Owners and Business Analysts to optimize product portfolio