Our client is a leader in the rapidly expanding field of online
currency trading services for retail and institutional traders. The
firm operates out of New York, Plano, San Francisco, London, Paris,
Hong Kong and Sydney.
We are seeking career minded and independent individuals for an entry level full-time position of Operations Associate at Back- Office Operations - Sofia, Bulgaria. Prior banking/customer service experience and a college degree in a related field are preferred.
A summary of the working conditions:
Opportunities to further develop your skills and potential and grow in a dynamic multinational company
Competitive remuneration package
Team building events
Primary responsibilities include (not limited to):
Processing and activating new currency trading accounts
Reviewing client applications and supporting documentation
Back office operations: Processing account maintenance requests and transactions (withdrawals, transfers, deposits)
Posting deposits (credit card, wires, online checks)
Customer service and correspondence (primarily via email)
Translating documents, templates and communicating with foreign language/English speaking clients
Projects and miscellaneous assignments
Spanish- Mother Tongue level (written and verbal)
Fluency in English – (written and verbal)
Computer Proficient - Must have knowledge of Adobe Acrobat, Microsoft Office, and Internet. Working with proprietary software is a plus!!!
Prior operational/back office experience or customer service a plus
Excellent written and verbal communication skills
Superior customer service skills
Detail-oriented with a high level of organizational skills
Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment
Self-starter and able to work with minimal supervision
Able to maintain confidentiality
Determine priorities and follow up in a timely fashion
Start Date: ASAP
Hours: Full time, 40 hours per week, Monday – Friday, 9am-6pm
If you are interested in this job opportunity, please send your CV in English.
All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted for an interview. InterContinental Recruiting Ltd. Recruitment license from National Agency of Employment No 2087/22.07.2016