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  • One of the world leaders in customer service and BPO (Business Process Outsourcing) industry - Sitel creates over 100 new jobs in Varna

    Tuesday, 04 November 2014
    The company offers interesting positions in the field of customer support

    Varna, November 4, 2014 - Sitel continues its successful development in Bulgaria by opening a second location in Varna.

    Sitel Bulgaria started in 2006 in Sofia and till now has employed more than 600 people. Now, with the acquisition of a new client in the telecommunications sector, the company plans to create more than 100 new jobs in Varna for the coming year. The selection of personnel for the new site, which will start operations in the beginning of February 2015, is in progress. From now on the company will offer a variety of positions, for which promptly will be sought appropriate candidates.

    Sitel is one of the leading providers of outsourcing services in customer support. The company offers its clients a variety of services with a wide range of activities: attracting and support of customers, technical support, as well as programs for social media. With more than 29 years of professional experience, Sitel manages client programs on behalf of some of the most famous companies in the world. The company offers its clients services in 40 languages through its more than 130 sites in 23 countries. Only in Europe the company has 15 000 employees in countries such as Bulgaria, Denmark, France, Germany, Italy, Netherlands, Poland, Portugal, Serbia, Spain and the United Kingdom.

    For the new location in Varna, Sitel is looking to hire people with different qualifications. Maya Yaneva, Director of the company in Sofia, said: “We are looking for qualified staff to continue our success in Varna. In fact, currently is running a campaign for recruitment of a Site Director, Customer Service Manager, Team lead and Human Resources Manager, who will lay the foundations of the new team in Varna. Besides the open management positions, the company offers positions at the level of customer support specialist. They will be responsible for international phone calls, helping customers and assuring them that their requests are handled in an efficient and quality manner.” To describe the organizational atmosphere of Sitel, Milena Peneva, development and human resources manager of Sitel Sofia, said: “In Sitel we share a common passion - to do the servicing of each client memorable. Put employees first, because we rely on them to ensure the customer an extraordinary experience.”

    Sitel is looking to hire employees with a strong desire to work in the field of customer support, those who like working with people, encourage teamwork and shared responsibility for the overall performance of the team. Applicants must demonstrate integrity, attention to detail and attitude “I Can”. They must be fluent in German.

    Applicants who would like to develop their career with a leading world leader in customer service and BPO industry should look more closely at Sitel. With its people-oriented culture and commitment to continuous improvement and development, Sitel offers an attractive range of career opportunities in Varna.

    Candidates can send their documents to the attention of Mrs. Neli Malakova, Senior Recruiter at JobTiger to email address: varna@jobtiger.bg. Questions may also be addressed directly via phone at 00 359 2 016 4916.

    About Sitel
    With care to their customers, Sitel strengthens its position as a world leader in outsourcing innovation of customer service. With more than 29 years of professional experience and through its 58,000 employees, Sitel provides the best return on customer investment by building customer loyalty, increasing sales and improving efficiency. Sitel offers its clients a variety of services with a wide range of activities: attracting and support of customers, technical support, as well as programs for social media. The company offers services in the 23 countries in North America, South America, Europe, Africa and Asia Pacific. Sitel serves the end users of one of the most famous organizations in the world in 40 languages. Sitel is a privately held and majority owned by Canadian diversified company, Onex Corporation.

    For more information, please visit www.sitel.com


    Contact info for applications
    JobTiger
    Mrs. Neli Malakova, Senior Recruiter
    53 Tsar Simeon, Str.
    Sofia 1000, Bulgaria
    Email: varna@jobtiger.bg
    Tel.: +359 2 4918 016


    Sitel Bulgaria:
    Sitel Bulgaria Ltd.
    55 Nikola Vaptsarov, Blv.
    Sofia 1407

    Tel: +359 2 819 9678
    Fax: +359 2 819 9699
    Email: hr.sofia@sitel.com