SITEL
над 300 служителя Кандидатстване
British English Client Support
София
длъжност на пълно работно време
От 1000 до 1500 лв.

British English Client Support

София длъжност на пълно работно време От 1000 до 1500 лв.

За нас

With over 30 years of industry-leading experience, Sitel Group’s 75,000 associates service over 400 clients – Fortune Global 500 companies as well as local businesses – through its network of more than 150 offices in 27 countries.
SITEL opened the first office in Bulgaria in 2006. Currently, we have 12 projects and more than 800 employees in our office in Sofia, working with 32 languages.

Отговорности

-Communicate via email, phone or chat with existing customers in order to solve their technical issues.
-Proactively propose improvements and feedback in processes and ways of working to Team Management.
-Carry out customer request referrals and transfer in a timely and correct manner by predefined rules

Изисквания и необходими умения

-Has a good command of both spoken and written British English or experience with clients from the UK.
-Can adapt quickly to changes in products, process and technology Has proven track record of excellent attendance and time-keeping

Ние Ви предлагаме

Competitive remuneration scheme including monthly performance bonus.
-Social package including additional healthcare insurance; gift vouchers.
-Company events and activities.
-To join a young and dynamic team in a multinational environment.
-Opportunities for a long-term professional career and internal training.
-Friendly and cozy office.
Careerdays.bg