Astrea Recruitment was found in 2007 with one principal mission –
to be different. We transformed this vision into a key driver of
our efforts to be always available when our clients or partners
need us to advise and guide them in taking important decisions. We
started with one office in Sofia and in a couple of years of
professionalism we managed to grow in Veliko Tarnovo and Burgas.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – one of the world leaders in the outsourcing business – we are looking for an experienced professional to fill the role of Client Support Specialist with English and Spanish, German, French, Farsi, Azeri or Hebrew.
Candidates must have technical knowledge and a keen ability to work with customers.
Essential Duties and Responsibilities:
* Provide e-mail support for customers and partners;
* Provides technical support on all products to customers;
* Responsible for completion of all open customer issues presented for technical support;
* Identifying, researching, diagnosing, and resolving customer issues, striving for first call resolution whenever possible.