We are SoftUni - an education initiative for high-quality software education and one of the biggest and most well-respected educational institutions in Bulgaria.
Our mission is to provide the opportunity for education, profession and work for thousands of young people in the most desirable career areas in the world – Software engineering, Digital Marketing, and Computer Art.
Currently, we are looking for a Customer Support Specialist to join our team.
- Manage outbound calls
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Manage transactions
- Processing invoices for payment
- Coordinating administrative tasks during exams and providing support to students