Astrea was found in 2007 with one principal mission – to be
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients we’re looking to hire – Email and Chat Support Specialist with Estonian, Swedish, Finnish, Danish, Dutch, German, Romanian.
Essential Duties and Responsibilities:
* Develop strong customer relationships and will be responsible to resolve queries of the customers through e-mail and chat;
* Ensure consumer satisfaction by providing timely and accurate information;
* Logging detailed and accurate case notes to ensure optimal assistance for customers.