With over 30 years of industry-leading experience, Sitel Group’s
75,000 associates service over 400 clients – Fortune Global 500
companies as well as local businesses – through its network of more
than 150 offices in 27 countries.
SITEL opened the first office in Bulgaria in 2006.
Currently, we have 12 projects and more than 800 employees in our office in Sofia, working with 32 languages.
-Communicate mostly by email, with existing customers for
after-sale support of Train tickets.
-Give information and handle the inquiries for the clients, who want to change or cancel their reservations or just need some extra information.