Astrea Recruitment is a company in the Human Resources field. Our
goal is to find the most appropriate individuals for our business
For one of our clients – we are seeking for positive, professional, energetic, and detail-oriented individuals to ensure complete customer satisfaction for the role of: Wholesale Travel Associate with Romanian, Russian, Czech, German, French, Italian, Spanish, Dutch.
1. How do you feel about delivering top notch customer service via
phone, email or chat– both verbal and written ?
(a) Quite my thing, I love chatting to people!
(b) It’s alright;
(c) People can really find all that information online, no need to do;
2. In your job you’ll have to manage telephone calls regarding flight connections, new and existing reservations, accommodations, tours, activities and all sorts of exciting aspects of travelling abroad; How do you feel about those duties and responsibilities?
(a) I’m on it! Travelers deserve to feel secure and informed;
(b) Sure can do, it would be a bit exhausting but it’s a rewarding job;
(c) I think there are other people for those sorts of activities and I am not one of them.