Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. We started with one office in Sofia and in a couple of years of professionalism we managed to grow in Veliko Tarnovo and Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.
Our client is currently looking for a motivated professional to
fill the role of Team Leader with German.
Essential Duties and Responsibilities:
* Responsibile for performance management, absence management, talent development, employee engagement and all disciplinary and/or grievance matters arising in the team;
* Effective management and deployment of employees to ensure that deadlines and targets are met within agreed timescales;
* Ensure that the team is maintaining a high quality level of service;
* Train, Lead and Motivate team members;
* Offer solutions and suggestions for process and product improvement.
Requirements for the role:
* Relevant experience as TL in a BPO environment;
* People management experience is a must;
* Experience of working in a team-based environment supporting the team in achieving the highest results;
* Excellent verbal and written skills in German;
* Very good knowledge and experience with the MS-Office package.
Our client’s offer:
* Excellent working conditions in a reputable company;
* Attractive remuneration and Social package;
* Work on shifts;
* Ability to grow professionally.
If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N DG_TLG).
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).