Pontica Solutions is a Stevie® award winning BPO company that
offers great opportunities for young professionals. We have managed
to create a sustainable and people-oriented team and to concentrate
our expertise in quality. Our client is an industry leading
provider of online payment solutions. Using the latest security and
fraud protection technology, we provide customers with a fast,
secure way of transferring funds so they can make online purchases
safely. If you want to build a successful career in client services
and account management, we encourage you to read the details below
and apply for the open position.
Develop and maintain relationships with customers mainly over chat
Ensure clients receive the highest level of customer service at all times.
Execute an organized, efficient and structured working process
Meet predetermined targets and represent the company in a professional manner.
An attractive remuneration.
Exclusive discounts & offers.
Additional health insurance and other social benefits.
Constant and extensive performance improvement programs.
Great opportunities for career development.
Excellent business environment and a friendly atmosphere.
Open-minded management team promoting innovation, personal and professional development.
Work with an amazing and diverse team from around the globe.
Employee referral bonuses.
Permanent employment; Full-time.
Employer: Pontica Solutions Ltd.
Excellent knowledge of Polish.
Good knowledge of written English language is a must.
Excellent computer literacy.
Excellent interpersonal and communication skills.
Ability to multi-task, prioritize, and manage time effectively.
Previous experience in client services will be considered a huge advantage.