At Holiday Inn® Hotels & Resorts our job is to bring the joy of
travel to everyone. That’s where you come in. When you’re part of
the Holiday Inn Hotels & Resorts brand you’re more than just a
At Holiday Inn we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.
Holiday Inn Sofia is a franchise hotel of IHG, operated and owned by Meridian Hotels Bulgaria EOOD.
Location: 111 Alexander Malinov Blvd., Business Park Sofia, Mladost 4, next to Subway Station "Business Park Sofia".
The role of the Receptionist will be:
- To assist guests in all their needs throughout their stay;
- To have perfect knowledge and awareness of all services and facilities available in the hotel;
- To have a good knowledge of luggage and message handling procedures;
- To check all daily arrivals, paying particular attention to VIPs;
- To allocate rooms to guest ensuring all information is correct and according to reservation specifications;
- To liaise with Housekeeping in order to ensure all rooms are ready prior to guests’ check-in;
- To monitor daily check-outs ensuring all relevant billing procedures have been covered;
- Be familiar with Reservation Procedures and be able to handle basic reservation inquiries outside reservation office hours;
- To issue keys to guests ensuring all security measures, as per procedures, are adhered to at all times;
- To hand-over accurately to colleagues at shift change.