At Holiday Inn® Hotels & Resorts our job is to bring the joy of
travel to everyone. That’s where you come in. When you’re part of
the Holiday Inn Hotels & Resorts brand you’re more than just a
At Holiday Inn we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.
Holiday Inn Sofia is a franchise hotel of IHG, operated and owned by Meridian Hotels Bulgaria EOOD.
Location: 111 Alexander Malinov Blvd., Business Park Sofia, Mladost 4, next to SUBWAY STATION "BUSINESS PARK SOFIA".
Currently we are looking for Reception Shift Leader to join our busy and professional team.
The role of the Reception Shift Leader will be:
- To assist guests in all their needs throughout their stay;
- To have perfect knowledge and awareness of all services and facilities available in the hotel;
- To have a good knowledge of luggage and message handling procedures;
- To check all daily arrivals, paying particular attention to VIPs;
- To allocate rooms to guest ensuring all information is correct and according to reservation specifications;
- To liaise with Housekeeping in order to ensure all rooms are ready prior to guests’ check-in;
- To monitor daily check-outs ensuring all relevant billing procedures have been covered;
- Be familiar with Reservation Procedures and be able to handle basic reservation inquiries outside reservation office hours;
- To issue keys to guests ensuring all security measures, as per procedures, are adhered to at all times;
- To hand-over accurately to colleagues at shift change.