Astrea Human Resources was found in 2007 with one principal mission
– to be different. We
transformed this vision into a key driver of our efforts to be always available when our clients
or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – we are looking for Retail Ambassadors with Dutch, Polish, Slovak, German, French, Italian, Spanish, Swedish, English.
Provides quality service and information regarding various available products to inbound callers.
Essential Duties and Responsibilities:
* Answer incoming telephone calls;
* Provide call completion and/or alternate solutions for the caller;
* Deal with all customer calls, despite the degree of difficulty, in a courteous and business-like fashion;
* Provide excellent quality customer service and do everything possible to resolve matter to caller satisfaction, within client guidelines.
* Work safely without presenting a threat to self or others;
* Perform additional duties as required by management;
* Perform other duties as assigned by management.