Technementals Technologies (Bulgaria) EAD
50 - 300 служителя Apply
Language Support Specialist - German Speaker
Sofia
full-time

Language Support Specialist - German Speaker

Sofia full-time

About us

Technementals Technologies (Bulgaria) EAD is a subsidiary of FXCM Group. The FXCM group of companies (collectively, the "FXCM Group") is a leading provider of online foreign exchange (forex) trading, CFD trading, spread betting and related services. Our mission is to inspire global traders with access to the world's largest and most liquid market. By offering the most innovative trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.

Responsibilities

We are seeking career minded, experienced and motivated individuals for full-time position in the Operations department in our Sofia based office, which operates as a back office since 2012 and currently employees over 200 people in the following departments: General and Institutional Operations, Compliance, Accounting, Marketing, IT and Product Development.


Primary responsibilities include (not limited to):
• Processing and activating new currency trading accounts
• Reviewing client applications and supporting documentation
• Back office operations: Processing account maintenance requests and transactions (withdrawals, transfers, deposits)
• Posting deposits (credit card, wires, online checks)
• Customer service and correspondence (primarily via email)
• Projects and miscellaneous assignments

Requirements and necessary skills

Requirements:
• Fluency in German - (written and verbal)
• Fluency in English – (written and verbal)
• Good communication skills
• Team player willing to work in a friendly team environment
• Detail-oriented with a high level of organizational skills
• Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment

Hours: Full time, 40 hours per week, Monday – Friday 9am-6pm

If you are interested in this position, please send us your CV in English.

Only short-listed candidates will be contacted for an interview.

We offer

Benefits include:

• Additional Health Insurance
• Sports Cards
• Office location close to a metro station and a mall
• Dynamic and friendly work environment
• Opportunities for growth in the company
• Team outings and corporate events
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