Logical Recruitment Partners
Dutch Customer Service Professional
София
длъжност на пълно работно време
От 2000 до 3000 лв.

Dutch Customer Service Professional

София длъжност на пълно работно време От 2000 до 3000 лв.

Отговорности

• Deliver a high level of customer service and:
• Handle product or service issues by clarifying the customer's cases via various channels of communication
• Provide accurate, valid and complete information by using the right methods/tools and appropriate solutions and alternatives within the time limits;
• Build sustainable relationships and trust with customer accounts through open and interactive communication;
• Keep records of customer interactions, process customer accounts and file documents;
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience;
• Contribute positively towards the achievement of performance targets in all aspects of the teams’ activities.

Изисквания и необходими умения

• Can communicate freely in Dutch, both written and verbal
• Has advanced level of English
• Is passionate about providing the best customer service
• Takes ownership of work and multi-tasks well
• Is a problem solver and is able to flex to different customer profiles

Ние Ви предлагаме

• Competitive salary
• A bright, modern and exciting place to work, with excellent staff facilities
• Performance related pay
• Medical plan
• Transportation allowance
• Life insurance
• Annual reward and recognition events
• Holiday pay
• Relocation package
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