Then it＂s time for that to change as Avedo might be your new employer! We are dialogue marketing specialists and, in our role as service providers, we are responsible for direct contact between companies and customers. In Bulgaria, we have a presence in the cities of Plovdiv and Sofia. Avedo is part of Ströer X, and it is responsible for the areas of telesales or telemarketing within the group. In addition to telephone customer care, Avedo customer consultants - also known as call centre agents - communicate with customers via other channels, e. g., email, social media accounts, messenger, web chat, video chat, and – very traditionally – via letter or fax. We process a total of approx. 100 million customer contacts annually.
Phew, does that sound like a lot? Then have a look at these amazing figures: Avedo employs over 6,000 staff members in over 40 sites worldwide. We have a large network of sites in Germany, Spain, Albania, Bulgaria, Kosovo, Turkey, Argentina and more. But why all this? To be able to offer our clients excellent communication with their customers. The companies that make use of our services work in a wide range of industries. Some of our core industries are finance & banking, insurance, energy providers, recycling, automotive, health, tourism, IT & technology, telecommunications, multimedia, e-commerce, logistics, trade, and the electrical and sports industries.
Avedo is part of the Ströer X and one of Europe＂s largest call centers. We offer our employees exciting jobs with a variety of training and career opportunities and interesting perspectives. The areas of responsibility and the demands on our team are just as dynamic and versatile as our industry. This is also why careers never stand still with us. We offer our employees various exciting professional development opportunities to further their education at their site, but also throughout Germany and in other places in Europe. You can always take the opportunity to learn more with Avedo thanks to on-the-job training courses. Our customer consultants receive continuous feedback on their daily work and take part in an annual meeting to discuss their development. Our qualified managers come primarily from our own ranks and are trained to take on all important tasks and topics such as management, controlling, motivating personnel management, project management, and customer acquisition. Options for a position as group or team leader or vacancies in our specialist departments are always available. Take your career into your own hands and show us what you＂re capable of!
Flexible working hours make it possible to balance work, family life, and leisure time. You can work full- or part-time and also work from home.
At Avedo, you will receive professional training in conversation management, needs analysis, communication, and sales skills – paid for, of course! Career changers are always welcome!
Employee referral program
Earn attractive bonuses for recruiting additional employees!
You＂ll be working in an open-minded team with trained supervisors and in an appreciative atmosphere where modern equipment is provided. Depending on your location, you can expect free fruit, tea and goodies to calm your nerves. Get to know new colleagues during company events and team evenings, and become a part of the Avedo family.
From our summer festival and Christmas party to barbecues and the company run – we organise regular events that give us the chance to spend an amazing time together.
Avedo is part of Ströer X and one of Europe＂s largest call centers. Take advantage of exciting opportunities for your professional development together with Avedo through targeted on-the-job training courses. Our qualified managers come primarily from our own ranks. Take your career into your own hands and show us what you＂re capable of!
We maintain good relations with our employees. Our employees are from all age groups and experience levels and our events are legendary! The awards we＂ve received from Kununu, Top Employers, and Call Center Club show how much we focus on our employees.
You apply to us via the contact form, by email or phone. We will get in touch with you within a short period of time to clarify the first questions and to make an appointment to get to know each other.
