Air Travel Voice Support with English

Sofia full-time

About us

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients – a worldwide pioneer in providing exceptional client interactions, enhancing lives with each engagement for the leading global brands, we are looking for – Air Travel Voice Support with English.

Responsibilities

Handle inbound calls related to flights, policies, baggage, and promotions
Solve customer issues with clarity, empathy, and professionalism
Keep customers informed, satisfied, and loyal
Be a brand ambassador for some of the world’s best-known airlines

Requirements and necessary skills

Great English communication skills
Experience in customer service or call centers
Calm, solutions-first approach under pressure
Tech-savvy and able to multitask

We offer

Paid training and a supportive team
Health insurance + extra medical perks
Food vouchers & discounted fitness card
Access to coaches and mental wellness support
A friendly, professional work atmosphere

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance.
(and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Contact Information

Phone: 0884978869

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