HRS Bulgaria
B2B First Line Technical Support Advisor with German (Fully Remote)
Sofia
длъжност на пълно работно време
От 3000 до 4000 лв.

B2B First Line Technical Support Advisor with German (Fully Remote)

Sofia длъжност на пълно работно време От 3000 до 4000 лв.

За нас

Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for a B2B First Line Technical Support with German (Fully Remote) to join their team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

Отговорности

• Performing technical support of company employees via email, chat and phone;
• Providing general technical guidance and assistance in problem-solving to corporate users from international companies ;
• Diagnosing and resolving technical issues, related to laptops, desktops, tablets, phones, routers, Microsoft office package and other applications;
• Troubleshooting email, VPN and other issues.

Изисквания и необходими умения

• Have excellent verbal and written German (C1/C2 Level);
• Good English level (B1 - B2 Level);
• Very good skills with MS Office, VPN, Outlook is a must;
• Previous experience in technical support will be considered as an advantage but is not a must.

Ние Ви предлагаме

• Excellent salary and bonus system;
• Nice and friendly multicultural atmosphere;
• Fully-Remote option;
• Flexible or Standard working time;
• Social Benefit Package;
• Free courses in this field;
• Real chances to develop professionally in the company according to one's preferences;

Информация за контакт

Телефон: 02 419 14 14