Our partner is one of the leading outsourcing companies in
Bulgaria. They are looking for a B2B First Line Technical Support
with German (Fully Remote) to join their team in Bulgaria. The
person will have the opportunity to build a good professional
relationship with the clients and improve their experience as
users.
• Performing technical support of company employees via email, chat
and phone;
• Providing general technical guidance and assistance in
problem-solving to corporate users from international companies
;
• Diagnosing and resolving technical issues, related to laptops,
desktops, tablets, phones, routers, Microsoft office package and
other applications;
• Troubleshooting email, VPN and other issues.
Phone: 02 419 14 14
