Backoffice Specialist with Italian or Dutch or Greek or Danish

Sofia full-time

About us

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients - an industry-recognized BPO partner, delivering tailored support and
process optimization for global clients, we are looking for – Backoffice Specialist with
Italian, or Dutch or Greek or Danish.

Responsibilities

*Provide back-office support by processing customer requests and product-related inquiries;
*Handle incoming queries via internal systems (no phone communication);
*Review, verify, and update product information in the company's platform;
*Collaborate with other departments to ensure timely and accurate issue resolution;
*Maintain data accuracy and follow company guidelines and quality standards.

Requirements and necessary skills

*Fluency in Italian or Dutch, or Greek, or Danish (B2-C1 level);
*Good command of English for internal communication and training;
*Basic computer skills and ability to navigate online tools and platforms;
*Attention to detail and ability to work independently;
*Previous experience in customer support or back-office roles is a plus, but not mandatory.

We offer

*A competitive salary package along with attractive employee benefits;
*Ample opportunities for career progression and growth within the company;
*Comprehensive training and development programs to enhance your skills;
*A dynamic and supportive working environment that encourages professional development;
*Flexible working hours, with options for both day and later shifts;
*The opportunity to work with a diverse and international team, gaining global experience.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Contact Information

Phone: 0884978869

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