At Astrea Recruitment, we’ve been turning job searches into
exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent
with leading Bulgarian and
international companies. We believe in helping people grow into
their best selves, and our
ever-growing network of happy candidates and clients is what drives
us forward. Let’s shape
the future together!
For one of our clients - a distinguished company specializing in
premium, groundbreaking CX
and digital solutions that drive fearless businesses toward
success, we are looking for – Basic
Technical Support Specialist with German and English.
*Customer oriented, deliver first-level IT support by addressing
fundamental hardware,
software, and network-related issues;
*Identify and troubleshoot challenges related to Point of Sale
(POS) and logistics systems,
escalating complex cases when needed;
*Maintain and manage user accounts, permissions, and access rights
securely and efficiently;
*Respond to general technical inquiries while ensuring that more
complex issues are referred
to senior team members;
*Accurately log, track, and follow up on support requests through a
ticketing system to
guarantee timely resolutions;
*Provide clear, professional, and effective communication while
ensuring a high level of
customer satisfaction.
Телефон: 0885 865 066
