Taxback International is a leading global VAT solutions provider.
Our integrated technology streamlines the processes of global VAT
compliance, recovery & payment for Enterprise and Medium sized
Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 7 consecutive years, a “Best Workplace for Women” for the past 3 years and most recently, we were delighted to be recognised as a “Best Workplace in Tech” for the accreditation’s first year.
Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis. In Bulgaria alone, we have 950 + employees across our offices in Varna, Veliko Tarnovo and Shumen and we’re continuing to grow!
We are looking for a Client Engagement Manager to lead a highly collaborative, innovative and creative team to build excellent relationship with our business partner from an allocated book of clients, mediating between them and the internal teams. Upsell, track and exceed Business performance according to set goals and deliverables.
What will I be doing?
- Day to day account management of Taxback International’s Managed Clients in the allocated book of clients
- Coordinate Client from contract signing till completed implementation together with internal teams
- Upsell, track and exceed Business performance according to set goals and deliverables
- Identify and manage initiatives to grow client portfolios both within current book of business but also by upselling Taxback International products portfolio
- Manage quarterly business reviews and general governance of each client account
- Be the client representative internally to ensure that client requirements are met timely when several stakeholders are involved from contract signing, implementation and the ongoing relationship
- Ongoing usage of SalesForce and its reporting capabilities
Телефон: 052 / 68 68 68