Client Service Analyst
София, работа от вкъщи
длъжност на пълно работно време

Client Service Analyst

София, работа от вкъщи длъжност на пълно работно време

Описание на позицията

Unique Features:

• A leading analytics platform for private capital and investments
• Client portfolio involving the largest investment companies in the world
• Flat structure and company culture focused on employee development


• Acquire a thorough understanding of the internal platform, as well as the rest of the company product suite, and how products fit into client organizations and their processes;
• Serve as an advocate to the client, as well as an advocate for the client within the company;
• Provide first-tier product support, addressing product-related inquiries using the CRM system;
• Support senior team members in client calls and lead platform training sessions;
• Coordinate with teams internally to help shape the product roadmap, validate platform behavior, and provide support for other projects as needed.


• Bachelor’s degree (Finance, Economics, or similar field a plus, but not required);
• 1-2 years of finance, accounting, or investment experience;
• Strong analytical, problem-solving, organizational, and interpersonal skills;
• Strong written and verbal communication skills;
• Portfolio analysis, performance measurement, or domain expertise in investment analytics a plus;
• Proficiency in Microsoft Excel a plus;
• Progress towards CFA, CAIA, CIPM, or FRM a plus;
• Training, consulting, or client presentation experience a plus, but not required.

What they offer:

• Competitive salary;
• Medical aid;
• Pension enrolment;
• Group risk benefits;
• Employee Assistance Program;
• Tuition reimbursement;
• Fun social and engagement calendar;
• Corporate socially responsible employer.

We thank all interested applicants, but we will only contact a shortlist of them! All applications are confidential. JobTiger is a Bulgarian online job board and licensed recruiting company (License No.2547, 08.06.2018).

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