Grove Global Consult Ltd. is a consulting and recruitment agency,
providing strategic consulting services in the areas of private
business sector worldwide.
Are you ready to start your dream job?
For one of our clients - operating in the field of financial
services and formed a team of the best professionals from the Forex
and the Cryptocurrency industry, we are looking to hire Compliance
and Customer support with English!
Main responsibilities:
• Work with customer documents to verify their account and / or
other requests;
• Conducting regular reports (KYC) for the Company's
clients;
• Providing information and assistance to customers depending on
their needs;
• Checking incoming customer documents and notifying the Management
and related members of executive departments for inaccurate, old
documents and / or attempted fraud;
• Providing feedback to the Management and related executive
members departments for the status of customer accounts,
transactions, documentation, requests, questions, etc.
• Reporting to Management and related members of executive
departments for urgent technical or software problems of customers
with the company's website, platforms, chat, and others.
