Grove Global Consult Ltd. is a consulting and recruitment agency,
providing strategic consulting services in the areas of private
business sector worldwide.
Are you ready to start your dream job?
For one of our clients - operating in the field of financial services and formed a team of the best professionals from the Forex and the Cryptocurrency industry, we are looking to hire Compliance and Customer support with English!
• Work with customer documents to verify their account and / or other requests;
• Conducting regular reports (KYC) for the Company's clients;
• Providing information and assistance to customers depending on their needs;
• Checking incoming customer documents and notifying the Management and related members of executive departments for inaccurate, old documents and / or attempted fraud;
• Providing feedback to the Management and related executive members departments for the status of customer accounts, transactions, documentation, requests, questions, etc.
• Reporting to Management and related members of executive departments for urgent technical or software problems of customers with the company's website, platforms, chat, and others.