GfK Bulgaria
Credit Controller with German
длъжност на пълно работно време

Credit Controller with German

София длъжност на пълно работно време

За нас

Purpose of the Role

The Credit Control Specialist is responsible for the collection of debts owed to GfK by third parties within certain geographical and language areas. Through the joint work of the credit control teams and other teams, it is necessary to ensure the best credit control service within the GfK Group, minimizing arrears and maximizing cash flow.

Shared participation in team responsibilities and tasks.

This is a permanent contract position with a functional reporting line to the Head of Division / Accounts Receivable Manager.


Control and collect debts from third parties by proactively managing his/her assigned receivables to achieve the set monthly targets.

Maintain accurate and up-to-date data and various customer information in the accounts receivable system.

Ensure and maintains the quality of the volume of conversations held, in support of the process of collecting receivables and achieving goals.

Work collaboratively with sales teams to ensure prompt resolution of all incoming issues.

Assist team leaders in resolving disputes raised by clients to GfK.

Prioritize tasks and requests during critical periods such as end of month and end of quarter.

Assist others in the team to achieve and fulfill key tasks and responsibilities.

Ensure that day-to-day activities are carried out in accordance with established objectives and deadlines.

Communicate with internal and external customers in a professional and courteous manner in all situations.

Изисквания и необходими умения

Minimum 1-2 years of experience in an international company, preferably within a SSC/BPO environment, within Order to Cash or Account Payable

University degree (finance, accounting, business, or related field)

Fluency in German and English, both verbal and written

Functional knowledge of MS Excel, SAP, Sidetrade (optional) or other ERP and/or Collection and Dispute Management software

The ability to cooperate and interact effectively at all levels of the organization

Very good understanding of customer services

Accuracy and strong attention to detail

The ability to work on own initiative and proactive/self-starter

Ние Ви предлагаме

Exciting work environment that brings people together

Use of the latest digital technologies

Initial and ongoing trainings to support your development

Opportunities for personal and professional growth

Flexible working hours and hybrid working model combining working from home with fixed office collaboration days on a weekly basis

3 additional non-working days annually

Food vouchers

Health insurance

Discount program with external vendors

Eco friendly travelers are welcome to the office – parking places for bikers and free card for public transportation are available to all employees

Last but not least – GfK Sofia office is located close to the city centre and easily accessible from any point by public transportation – 47A Tsarisgradsko Shose Blvd
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