At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can
say that we have been
among the best in the recruitment field for 16 years. We believe
that we can change people's
lives by helping them become the best version of themselves. We
participate in the
development of many Bulgarian and international companies, helping
them find the right
people and solutions for their business. Our network of satisfied
candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – a global company, known for their
outstanding services and satisfied
clients. We are searching for adaptable, responsible and confident
individuals for the role of
Customer Experience Specialist with Danish, Finish, Norwegian or
Swedish and English.
* Handling customer issues via phone, email, or chat and striving
to solve them effectively;
* Understanding and addressing each customer's needs while
hitting performance targets;
* Doing independent research to go above and beyond for customers,
educating them on self-service options;
* Juggling multiple systems to keep records up-to-date and
accurate;
* Keeping financial transactions confidential and reporting system
faults as needed;
* Supporting colleagues proactively, giving feedback, and helping
the team grow.
Телефон: 0885 865 066
