Customer Service Specialist - Finnish
Msida, Malta, Малта
длъжност на пълно работно време
От 2000 до 3000 лв.

Customer Service Specialist - Finnish

Msida, Malta, Малта длъжност на пълно работно време От 2000 до 3000 лв.

За нас

We are a team - trust is the basis for our cooperation and encourages us to go further and further. We love what we do. We learn every day with the aim of getting better and better. We believe in progress and that is why we invest a lot in our personal and professional development. And that is exactly what we are looking for in our employees. Would you like to be part of our team?

Отговорности

What will it be like? The experience
As a European Customer Service Specialist, you will assist our global customer base via Live Chat and Email, with voice coming on-line shortly. You will be assisting our customers with a wide variety of account queries including payments, login, verification and betting queries. Candidates must be prepared to work any five days from seven. The shift schedule can also include weekend shifts.

Изисквания и необходими умения

What will it take? Your qualities
A fast-learner with willingness to put customers first. Fluent/Native verbal and written communication in Finnish, as well as excellent verbal and written communication skills in English. We’ll be depending on you, as the face of OGaming, to put our customers at the heart of everything you do:
• Positive mindset and a can-do attitude
• Passion for delivering outstanding Customer Service
• Willingness to learn and go the extra mile
• Helping our customers with all their enquiries
• Clarifying OGaming`s Terms and Conditions when it is needed
• Assisting customers with on-going marketing campaigns
• Logging tasks in accordance with company guidelines
• Advising players on responsible gaming tools and acting proactively on player's gaming patterns
• Escalating and following up customer cases when needed
• Helping out with translations if needed

What next?
To apply you have to want to put customers first. Experience desirable but not essential for highly capable, motivated candidates, as well as:
• Right to work in Malta or Bulgaria
• Flexible and willing to work daily/evening shifts including weekends

Информация за контакт

Телефон: 356

ITCD