Top Skills Recruitment is a recruitment agency established by
professionals with years of experience in Business Process & IT
Outsourcing. Our higher aim is to find and bring out the best in
our candidates so they can land their desired job and at the same
time deliver high standard services to our clients. We assist
people in their quest for the right career opportunity.
For one of our clients we are looking for German, Italian or Spanish speaking specialists who will be part of an international team and will be acting as first point of contact for customers.
• Handle customer’s accounts
• Solve account problems and provide information via email, online chat, and very limited use of telephone
• Provide technical assistance for products, software, etc.
• Proactively communicate with customers and increasing customer retention and value.