At Parseq we provide multi-channel services to help organisations
acquire new customers, retain market share and improve operational
Over the past 30 years we have grown into one of the UK’s leading multi-channel service providers We handle over 70 million calls, digitise 25 million customer correspondence documents every year.
If you’re looking for a fresh start or a new career you’ve come to the right place as we just opened our brand new office in Sofia, Bulgaria.
• Process transactions in a timely and efficient manner
• Meet and exceed all daily targets
• Follow instruction to ensure workflow is completed within SLA
• Support the Team Leader to provide an outsourced client service which meets the Service Delivery Description.
• Report IT issues to the Team Leader as soon as noticed
• Reporting and assisting in resolution of any to day to day queries.
• Undertake all duties in such a manner as to comply with the Company Data Protection Policy
• Adhere to the Company’s IT Security
• Adhere to the Company’s Work Policy