The Desktop Support Engineer will be responsible for providing EUC (desktop) deployment OS Mac/Apple Macs, Window 7 - Windows 10, support to all internal users both office based in HQ Sofia, Principal duties will include: routine maintenance, monitoring, software installations, software audits, patching and desk moves.


- providing EUC (desktop) deployment OS Mac/Apple Macs, Window 7 - Windows 10, support to all internal users both office based in HQ Sofia
- routine maintenance, monitoring, software installations, software audits, patching and desk moves.
- liaise with third party suppliers, manufacturers as well as other third party resolver groups, to escalate and resolve issues as required Duties and responsibilities: Windows 10 deployment, rollout and migration Install, upgrade, support and troubleshoot Windows, MS Office and all authorized desktop application
- Install, upgrade, support and troubleshooting of printers, desktop hardware and any other authorized peripheral equipment Perform general preventative maintenance tasks on PC's, laptops, printers and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
- Perform general preventative maintenance tasks on PC's, laptops, printers and any other authorized peripheral equipment
- Perform remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
- liaise with third party suppliers, manufacturers as well as other third-party resolver groups