Astrea was founded in 2007 with one principal mission – to be
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – an innovating company in the field of gaming design and one of the world’s largest online gaming suppliers – we are looking for a Digital Casino Customer Support Representative with Spanish or German and English.
Essential Duties and Responsibilities:
* Review tickets and provide support to gamers through different channels;
* Document all cases according to the established procedures and escalate whenever needed;
* Ensure that every player receives outstanding customer service experience;
* Be passionate about online games and enjoy working on flexible shifts.
Телефон: 0885 865 066