Astrea Recruitment
20 - 50 служителя Кандидатстване
Email Customer Specialist with German, French, Italian, Spanish, Portuguese, Russian & English
София
длъжност на пълно работно време

Email Customer Specialist with German, French, Italian, Spanish, Portuguese, Russian & English

София длъжност на пълно работно време

За нас

Astrea Recruitment is a company in the Human Resources field.
Our goal is to find the most appropriate individuals for our business partners.

For one of our clients - one of the top business process outsourcing companies in the world - we are looking for - Email Customer Specialist with German, French, Italian, Spanish, Portuguese, Russian & English. This position handles a high volume of in-bound emails with complex issues and resolving customer concerns.

Recruitment and job application in time of coronavirus is not a new book, but everyday life. All interviews will be conducted online or by phone for your comfort.The hiring process, starting dates and initial trainings with our clients have been tailored according to the official prescriptions and some of them will be conducted online.

Отговорности

Essential Duties and Responsibilities:
* Provides customer service to customers and clients via e-mail or chat;
* Maintain compliance issue emails/reports and system queues as per compliance requirements;
* Supply customer research, coordinate resolutions and determine additional steps that may be required to maximize customer satisfaction;
* Assist with reporting and tracking activities, account setup processing and on-line services setups, as needed.

Изисквания и необходими умения

Requirements:
* Proficiency in German, French, Italian, Spanish, Portuguese, Russian- B2/C1;
* Good English- B2;
* Ability to work with others to resolve problems, handle requests or situations.

Ние Ви предлагаме

Our client offers:
* Fully remore recruitment process;
* Flefible working hours including late shifts;
* Excellent salary and bonus scheme;
* Full-time assignment,
* Professional growth;
* International working environment.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Информация за контакт

Телефон: 0885 865 066