Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world. One of our core principles is belief in the power of people. Recognizing that our people are HPE’s biggest competitive advantage allows us to focus on ensuring that we keep the employee at the center of everything we do - and we trust our Human Resources (HR) division to look after our biggest asset. This includes everything from recruiting activities, administration, compensation, performance management, employee development, as well as the allocation of our industry leading work-life-balance and training programs.
HPE GreenLake brings the cloud experience to apps and data
everywhere, enabling customers to adopt transformative technology
faster and simplify their operations. HPE GreenLake delivers public
cloud services and infrastructure as-a-service for your workloads –
on premises, fully managed in a pay-per-use model at the edge, in
colocations, and in your data center. With HPE GreenLake,
corporations will be able to transform their cloud-native and
non-cloud native applications, create essential data and speed
insights for teams to use effectively, and free up their staff to
better address other business needs.
How you will make your mark:
Deliver strategic account support by operating and administrating
customer IT environment to ensure proper operation and
availability
Control and administer hardware, antivirus software and operating
system configurations
Supervise all customer solutions in scope
Provide leadership in technical incident and problem management and
in their resolution, working closely with end customers and HPE
remote and field support staff
Develop action plans to investigate and resolve complex
issues/problems and clearly communicate these to engineers,
customers and/or relevant managers
Act as a consultant in the service delivery
Be an active member of the Data Center Account Team
Identify and contribute to projects to improve product support,
customer satisfaction and team efficiency
Communicate effectively with Technical and Non-Technical
stakeholders
Participate/Drive ITIL based change management, problem management,
incident management
Develop and grow assigned customer account relationships.
