Human factor is the most crucial aspect for the success of every
organization. Astrea creates
solutions, while at the same time puts into this process uniqueness, creativity, flexibility, energy and positive thinking. We will find for you, the right people on the right place.
Our striving is to improve the interaction between individuals and organizations at all levels thanks to the already proved business strategies and processes.
About the company: Our partner is a world leader among the successful outsourcing companies. We are looking for Experienced Application Support Specialists with English to join their growing team!
Essential Job Functions:
*Provide technical support services to clients regarding complex cases via emails and chat sessions;
*Troubleshoot application integration and ensure customer satisfaction;
*Assist in application implementation;
*Collaborate with Tier 1 and Tier 3 teams in order to resolve technical issues;
*Maintain correct case documentation and follow up regarding updates.
Телефон: 0885 865 066