At Astrea Recruitment, we’ve been turning job searches into
exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent
with leading Bulgarian and
international companies. We believe in helping people grow into
their best selves, and our
ever-growing network of happy candidates and clients is what drives
us forward. Let’s shape
the future together!
For one of our clients – a worldwide leader in information
management, driven by innovation,
original thinking, and a strong spirit of teamwork at the core of
our company culture, we are
looking for – Experienced Cyber Security Support Engineer.
*Deliver expert-level support to customers via chat, phone, and
email, helping them resolve
technical issues efficiently;
*Investigate and troubleshoot complex technical challenges by
replicating issues and
pinpointing their root cause;
*Work hand-in-hand with engineering teams to report bugs, verify
fixes, and test patches;
*Keep support cases well-documented and up to date in the CRM
system;
*Contribute to our knowledge base by writing and improving helpful
technical articles;
*Support team growth by mentoring colleagues and sharing your
technical know-how.
Телефон: 0884978869