At Astrea Recruitment, we’ve been turning job searches into
exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent
with leading Bulgarian and
international companies. We believe in helping people grow into
their best selves, and our
ever-growing network of happy candidates and clients is what drives
us forward. Let’s shape
the future together!
For one of our clients – a leader in digital solutions and AI
automation, enhancing global
brand experiences in fintech, high-tech, tourism, and gaming, we
are looking for – First Line
Technical Specialist with Dutch or Latvian, or Swedish, or French,
or Finnish (FTE/PTE).
*Respond promptly and politely to customer questions via phone,
live chat, or email;
*Offer basic tech support for modern electronic devices and
app-based platforms;
*Assist with common product or account issues in a clear, friendly
manner;
*Deliver top-notch customer care through professional and engaging
communication;
*Escalate complex technical matters to specialized teams when
needed;
*Maintain accurate records of customer interactions and case
updates.
Телефон: 0884978869