Astrea Recruitment
20 - 50 служителя Apply See employer
Fully-Remote Support Specialist with Finnish, Dutch or Polish and English
Work from home
full-time

Fully-Remote Support Specialist with Finnish, Dutch or Polish and English

Work from home full-time

About us

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – well-known company offering services and products in the field of
customer experience management. We are looking for motivated, reliable and focused team-
players for the role Fully-Remote Support Specialist with Finnish, Dutch or Polish and English.

Responsibilities

* Act as the face of the company, handling customer inquiries and issues on social media;
* Listen actively and show leadership in resolving customer problems promptly;
* Pay extra attention to sensitive cases;
* Become an expert on our products and understand what customers expect;
* Contribute positively to team spirit and improving our service.

Requirements and necessary skills

* Proficiency in one of the main languages and English and a team-player attitude;
* Previous customer service experience is preferred;
* Excellent communication skills, both on the phone and in person, with a knack for listening;
* Motivated team-player with a positive attitude
* Organized, reliable, decisive, and analytical;
* Good typing and computer skills, including knowledge of MS Office.

We offer

* Proficiency in one of the main languages and English and a team-player attitude;
* Previous customer service experience is preferred;
* Excellent communication skills, both on the phone and in person, with a knack for listening;
* Motivated team-player with a positive attitude
* Organized, reliable, decisive, and analytical;
* Good typing and computer skills, including knowledge of MS Office.

Contact Information

Phone: 0885 865 066

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