We are looking for a skilled and results oriented individual to join our Game Ops Team . More for the role down below:

Responsibilities:

Game & Configuration Management:

Run Game Releases: Be responsible for the planning, scheduling, and execution of game releases to ensure they are delivered on time and meet quality standards.
Configuration Management: Handle the configuration of game settings, metadata, and other digital prerequisites to ensure efficient performance and user experience.
BAU (Business As Usual) Operations: Maintain regular operations for game and configuration releases, ensuring that updates and patches are applied seamlessly.

Market & Operator Support:

New Connection Support: Coordinate the integration of new market and operator connections, ensuring compatibility and smooth operation.
Technical Assistance: Provide technical support to operators and markets, addressing any issues that arise during the connection process.
Collaborator Communication: Maintain clear communication with market and operator collaborators to ensure alignment and address any concerns promptly.

Content Management:

Content Enablement: Enable and distribute third-party, Ignite, and in-house content according to the established release schedule.
Configuration of Stakes and Features: Configure stakes, features, and other settings for in-house content to ensure it meets the desired specifications and provides a high-quality user experience.
Release Coordination: Collaborate closely with content creators and developers to ensure that all content is accurately configured and ready for distribution.

Collaboration:

Task Distribution: Collaborate with GO coordinators to distribute tasks optimally and ensure that all team members are aligned with the roadmap.
Internal Requests and Customer Concerns: Act as the central contact for internal requests, customer concerns, and issues, ensuring their timely and effective resolution.
Cross-Functional Partnership: Work with various teams, including development, QA, and operations, to ensure smooth and coordinated releases.

Maintenance:

Script Maintenance: Maintain and update distribution scripts for in-house and Ignite content to ensure they are functioning accurately and efficiently.
System Monitoring: Monitor systems and processes to identify and resolve any issues that may arise during content distribution.
Continuous Improvement: Implement improvements to distribution scripts and processes based on feedback and lessons learned from previous releases.

Qualifications:

Experience:

Experience in game operations or a similar role within the gaming industry is helpful.
Experience with content management and distribution is helpful.

Skills:

Strong interpersonal and time management skills.
Excellent interpersonal skills, both verbal and written.
Ability to prioritize tasks and coordinate reliably with various teams.

Technical Proficiency:

Familiarity with build systems and release automation tools.
Proficiency with Microsoft Windows and Office.
Knowledge of scripting languages (e.g., PowerShell) and programming languages (e.g., C#) for tool development is preferable.

Adaptability:

Ability to work under pressure and tackle problems in a fast-paced environment.
Flexibility with schedule during game and patch release windows.

Travel Expectations

None

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.