BG
T&M Bulgaria
50 - 300 служителя Apply See employer
German-Speaking Customer Care Advisor
2 Pozitano Square, 2th F, 1000 Sofia Center Sofia
full-time
Between 3000 and 4000 bgn
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German-Speaking Customer Care Advisor

2 Pozitano Square, 2th F, 1000 Sofia Center Sofia full-time Between 3000 and 4000 bgn

About us

“I have never experienced as much humanity and appreciation as I have here.
Lots of small thank-yous, events, and a team that simply fits together.”
– Dennis, Customer Service Agent at T&M Bulgaria

T&M Bulgaria is not a typical call center — we are ONE team.
We stand for solidarity, genuine appreciation, and open communication.
Everyone contributes their strengths — and that’s how we create customer service that stays truly human.

Responsibilities

- You will advise German customers on the phone – in a friendly, clear and understandable manner
- You will help with questions about contracts, products or services
- You will explain topics in a simple way and find suitable solutions
- You will ensure that our customers are satisfied
- You will work together with a helpful and motivated team

Requirements and necessary skills

- Good German language skills (B1/B2 or higher)
- Strong communication skills, empathy, and reliability
- Basic computer skills (typing, programs, communication)
- Experience in customer service or call centers is a plus—but not a must!
- What's important: motivation and enjoyment working with people

We offer

- Permanent contract (full-time or part-time, from 30 hours/week)
- Fair salary from BGN 3000 (full-time) – plus generous bonuses
- Bonus payments & referral bonuses
- Paid training and coaching for the perfect start
- Flexible working hours (6 to 8 hours per day)
- Modern offices in the center of Sofia with drinks, snacks, and break rooms
- Metro station right outside the door
- MultiSport card and regular team events
- A strong sense of community and genuine appreciation
- An international team that welcomes you

Want a job where you matter?
Then come to T&M Bulgaria and apply now—in just a few clicks! We look forward to getting to know you.
Apply now! We look forward to hearing from you.

Contact Information

Phone: +359 879 030 235

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