Head of Go-to-market & Service Architecture (f/m/d) Group
Business Delivery Center
We’re looking for an experienced and practical leader to set up and
develop a core function within A1 Group’s international service
organization.
As Head of Go-to-market & Service Architecture, you will play a
foundational role in setting up the structure, processes, and
direction for how we standardize, position, and deliver digital
services across multiple markets.
This is a unique opportunity to establish a high-impact function
and later transition into leading its sustainable growth across the
A1 footprint.
Job Purpose
Design and implement the operational blueprint for our GTM &
Service Architecture function—and lead its evolution into a
cross-market, value-driving capability.
Service Architecture & Standardization | Go-to-market Strategy
& Sales Enablement | AI & Automation in Service Delivery |
Contractual & Regulatory Compliance
Role Insights:
Define and implement the operating model for Go-to-market &
Service Architecture at group level, focusing first on
standardization of service components across all countries,
structure, governance, and process setup.
Lead the design of a modular, scalable service portfolio in cloud,
IT infrastructure, and managed services, aligning technical and
business requirements.
Develop and execute a group-wide Go-to-market strategy in
coordination with Group Portfolio Management and local sales teams,
supporting value positioning and market readiness.
Build and lead a Service Presales team that supports local sales
units in opportunity development and customer engagement, while
also driving sales enablement through training, certifications, and
knowledge-sharing initiatives.
Drive integration of AI agents and automation into service design
and delivery to enhance scalability, speed, and quality.
Ensure services and contracts comply with regulatory standards
across all A1 Group countries, in close collaboration with Group
Alliance Management, legal and compliance teams.
Foster collaboration across product, delivery, legal, and local
business units to ensure seamless and aligned service delivery.
What Makes You Unique:
Longstanding experience in IT service architecture, presales, or
Go-to-market leadership roles, ideally in a multinational
environment
Deep understanding of cloud services, IT infrastructure, and
managed services
Proven experience in service modularization, automation, and AI
integration
Strong knowledge of contract management, compliance, and regulatory
frameworks across multiple countries
English (B2 level); knowledge of German or other languages are a
plus
Willingness to travel occasionally across A1 Group markets
If you are interested in this challenging opportunity, please do
not hesitate to submit your application till 15.07.2025.
A1 Bulgaria | IT
Head of Go-to-market & Service Architecture (f/m/d) Group
Business Delivery Center
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