Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – well-established company in the BPO field, offering various products
and services for all your customer experience management needs. We are looking for chatty,
bright and capable people for the role of Help-Desk Representative with German, French, Romanian, Danish, Hungarian and English.
* You will be using various channels to communicate with our
customers on a daily basis;
* Answering customers questions will be a must and providing accurate info is the key, so
you will be updating your knowledge on our products and services as often as you can;
* Customer satisfaction will be your main goal and you will be using all tools at your disposal
to achieve it;
* You will be providing solutions and forwarding cases that require special attention to
responsible teams as soon as possible;
* Creating a welcoming atmosphere and striving to leave a positive impression on customers
will help you build solid relationships and improve your overall performance.
Телефон: 0885 865 066