Astrea Recruitment
Help-Desk Representative with German, French, Romanian, Danish, Hungarian
длъжност на пълно работно време

Help-Desk Representative with German, French, Romanian, Danish, Hungarian

София длъжност на пълно работно време

За нас

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – well-established company in the BPO field, offering various products
and services for all your customer experience management needs. We are looking for chatty,
bright and capable people for the role of Help-Desk Representative with German, French, Romanian, Danish, Hungarian and English.


* You will be using various channels to communicate with our customers on a daily basis;
* Answering customers questions will be a must and providing accurate info is the key, so
you will be updating your knowledge on our products and services as often as you can;
* Customer satisfaction will be your main goal and you will be using all tools at your disposal
to achieve it;
* You will be providing solutions and forwarding cases that require special attention to
responsible teams as soon as possible;
* Creating a welcoming atmosphere and striving to leave a positive impression on customers
will help you build solid relationships and improve your overall performance.

Изисквания и необходими умения

* You will need strong German, French, Romanian, Danish, Hungarian and English.
* Bright and friendly disposition, active listening and great soft skills are a must;
* Be challenge-ready and willing to learn and grow in order to achieve better results;
* It is a plus if you are a capable multitasker, skilled with organizing your time and tasks;
* Customer-orientation and a team-player attitude are desirable and will be an advantage.

Ние Ви предлагаме

Our client offers:
* Attractive and competitive salary;
* Social package (covering your lunch costs, health insurance, dental care and more!);
* Paid annual leave and performance bonuses;
* Company events, also, training and learning opportunities;
* Guidance and opportunity to advance and steer your career in the direction you chose;
* Positive and stimulating atmosphere and great working space organized and furnished to
provide a cozy and relaxing experience while on the job.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_FRDHGCGP)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Информация за контакт

Телефон: 0885 865 066

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