Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be
always available when our
clients or partners need us to advise and guide them in taking
important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – a company offering new solutions in the
e-payments field. We are
searching for attentive, organized and communicative individuals
for the role of Help Desk
Representative with Portuguese Spanish, Italian, Romanian or German
and English
* Using variety of communication channels to communicate with
customers;
* Offering information and answering questions related to company’s
products and services;
* Utilizing different tools and system platforms to find the best
solution for customers’ issues;
* Constantly updating your knowledge of company’s products and
services;
* Providing a positive experience and building a strong
relationship with the customers;
* Encouraging customers to give feedback and taking it into account
in order to improve the
quality of provided service and ensure customer satisfaction;
* Striving to resolve issues in the shortest time possible by
supporting escalation for special
cases.
Телефон: 0885 865 066
