Helpdesk Support Specialist
София
длъжност на пълно работно време

Helpdesk Support Specialist

София длъжност на пълно работно време

За нас

AN ALL New Tech LTD is the Bulgaria office division for the multiple regulated investments firm AN Allnew Investments LTD leading broker of online foreign exchange (forex) trading, CFD trading, and financial investments. Our Goal is to serve global traders with access to the world's largest and most liquid market. By offering the most advanced trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.
We are looking for an experienced Helpdesk support specialist to provide technical assistance and support related to computer systems, hardware, and software.
Candidates with background experience of more than 3 years would be considered with higher priority!

Отговорности

Your Duties:
• Answering queries and addressing system and user issues in a timely and professional manner.
• Providing technical support across the company (Via E-mail in person or over the phone).
• Monitoring and maintaining computer systems daily.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Writing training manuals and instructing users.
• Collect feedback from staff regarding computer usage.
• Run reports to track recurring issues.

Изисквания и необходими умения

The ideal candidate has:
• Proficiency in English – Mandatory!
• Working experience as a Help desk technician or other customer support role with knowledge of fundamental operations of relevant software, hardware and other equipment.
• Tech oriented with knowledge of office automation products, databases and remote control.
• BSc/BA in IT, Computer Science or relevant field.
• Customer service oriented and stress tolerance.
• Excellent communication skills.

Ние Ви предлагаме

What we offer:
• Attractive base salary.
• Full time position – 5 days a week.
• Social benefits – Multisport card.
• Birthday Gifts.
• Paid Vacations, Holidays & Team buildings.
• Weekly sport day (Football) + catering in the office.
• Opportunities for growth to a higher position in the Company.
• Variety of different food and drinks in the office.
If you are energetic, passionate, team player, hungry for success and you qualify, to the upper requirements, we will be waiting for your CV - IN ENGLISH ONLY!!!

Информация за контакт

Телефон: 0889582450

ITCD