Company Description
Sutherland is a digital transformation company focused on
delivering exceptional experiences for both customers and
employees. For over 30 years, we have been entrusted with caring
for our clients’ customers – a responsibility we believe we should
earn every day. We are dedicated to making those experiences as
delightful as possible – instantaneous, relevant, predictive and
frictionless. As an early pioneer in robotic automation, we added
to our core through steady investment and acquiring key
capabilities. Our design capabilities marry human insight,
design-thinking, and process engineering. To make these designs
come to life as envisioned by our designers, we employ the latest
in robotic automation, conversational AI techniques with a range of
AI-ML enhanced products and cloud-based platforms.
We believe that the best relationships come from trust and value.
We call it One Sutherland.
Job Description
Act as the primary point of contact for the business on all
people-related matters.
Strategically align our HR initiatives with the overall business
strategy, actively contributing to the achievement of
organizational goals.
Collaborate with the Centers of Excellence (COE) functions,
actively participating in the development and tracking of new HR
initiatives, and delivering comprehensive feedback.
Take the lead on Talent Management, overseeing critical aspects
such as succession planning, talent development, and retention
strategies for key talent.
Ensure adherence to internal policies and the legal framework of
Bulgarian legislation, maintaining the highest standards of
compliance.
Design and coordinate management projects, involving the HR team in
global initiatives.
Collaborate with the Service Delivery, Employee Engagement, and
Talent Acquisition teams to design and implement cross-functional
development programs, fostering a culture of continuous growth and
innovation.
Adhere to company policies, regulations, and non-disclosure
agreements, upholding the integrity and confidentiality of
sensitive information.
Location: Burgas
Maternity Cover
Qualifications
Bachelor’s Degree in Human Resources or a closely related
field.
Proven experience of 3-5 years in the field of Human Resources.
Ability to engage, inspire, and influence individuals at all
organizational levels, contributing to a positive and collaborative
work environment.
Strong capability to translate overall strategy into clear,
actionable steps.
Demonstrated team-oriented approach, displaying excellent
communication and interpersonal skills to foster effective
collaboration and build strong working relationships.
Excellent communication skills in Bulgarian and English.
Life@Sutherland:
Competitive salary, regular shift.
Unique social benefits package which includes: Additional Health
Insurance; Life Insurance; Food Vouchers; Compliment Cards;
Transportation Allowance.
Team Building activities, Charity events and initiatives and many
other company events.
Internal trainings following the leading global standards.
Great office locations and work at home option.
Rewards and recognition programs.
The information provided by you is personal and will be
protected.
Only the shortlisted candidates will be contacted.
