Implementation Consultant with Turkish and English (Hybrid)

Sofia, Work from home full-time

About us

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients - a global powerhouse in B2B sales enablement, dedicated to revenue
expansion and digital progress by leveraging strategy, expertise, and modern technology, we
are looking for an Implementation Consultant with Turkish and English (Hybrid).

Responsibilities

* Guide clients through smooth onboarding and setup of software solutions;
* Build strong client relationships through face-to-face meetings;
* Track client progress and ensure successful product adoption;
* Log interactions and manage support tickets via CRM tools;
* Provide expert advice and best practices for product use.

Requirements and necessary skills

* 2–3 years of experience in BPO or client support;
* Fluent in Turkish and English, both spoken and written;
* Confident user of MS Office (Outlook, Excel, Word, PowerPoint);
* Great communicator with strong organizational skills;
* Experience with CRM systems and a consultative mindset.

We offer

*Monday-Friday standard working hours, hybrid model;
*Working for a well-established company in the market;
*Employee benefits, including discounts and a Multisport Card;
*Monthly allowance for transportation/internet (on top of salary);
*Bonuses for major life events (marriage, childbirth, graduation);
*Health and dental insurance, plus life insurance coverage.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Contact Information

Phone: 0884978869

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